FAQ

My order is incorrect, how can we fix it?

Please send us a message with a picture of your order, invoice and a brief message explaining what is wrong. Our customer service team will help you as soon as possible.

Sizing & Colors

For detailed sizing information and color options, please see listing images.

Shipping & Processing Time

We will process all orders the next day and they usually get shipped within the 3rd business day.

FLAT-RATE SHIPPING and no hidden fees!
When placing the order you will have these shipping options:

USA Orders:
Our fulfillment timeframe takes (3-5).
Standard: 3-5 business days to deliver your order for apparel products. 2-7 business days for non-apparel products.

Canada Orders:
Our fulfillment timeframe takes (3-5).
Standard: 3-7 business days to deliver your order for apparel products. 7-14 business days for non-apparel products.

International Orders:
Our fulfillment timeframe takes (3-5).
Standard: 7-14 business days to deliver your order.

Custom Orders:
Our fulfillment timeframe increased to (5-8 business days) + Shipping time.

How to order?

1. Pick the right “𝐓𝐲𝐩𝐞 & 𝐒𝐢𝐳𝐞”
2. Pick the “𝐓𝐞𝐱𝐭 𝐎𝐩𝐭𝐢𝐨𝐧 & 𝐂𝐨𝐥𝐨𝐫”
3. Click “𝐀𝐃𝐃 𝐓𝐎 𝐂𝐀𝐑𝐓”. For multiple items please add them to your shopping cart one by one.

Custom and personalized orders

Please Contact us prior order.


Custom orders are always welcome. If you’d like to customize your shirts with a #hashtag, name, add text to the back of your shirt or create your own design please feel free to contact us (sales@fluffyhealth.com) and we will do it for you and discuss more details.

Are the colors the same as shown in pictures?

The colors may slightly differ from those on screen.

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